Terms & Condition

Terms & Condition -
Privacy policy

This Privacy Policy describes how Ylesan collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Title

Last updated: March 2026

Benvenuto su Ylesan.

These Terms and Conditions (“Terms”) govern access to and use of the website www.ylesan.com and any subdomains, applications, official social media pages, promotional microsites, or other digital platforms operated or sponsored by Ylesan (collectively, the “Site”), intended for consumers in the United States.

Use of the Site implies full and binding acceptance of these Terms. If you do not agree to these conditions, you are advised not to use the Site.

These Terms include a mandatory arbitration clause and a waiver of class actions that limit your legal rights (see the “Dispute Resolution” section).

Ylesan reserves the right to modify the Terms at any time. Any changes will take effect from the date they are published on the Site. Continued use of the Site constitutes acceptance of such changes.

PRIVACY

Use of the Site is also governed by our Privacy Policy, which describes how personal data is collected, used, and protected. The Privacy Policy forms an integral part of these Terms.

Ownership and Intellectual Property Rights

Unless otherwise indicated, all content on the Site — including text, images, graphics, logos, videos, software, design, layout, trademarks, and trade names — is the exclusive property of Ylesan or is used under license.

All rights are reserved.

It is prohibited to copy, reproduce, distribute, modify, publish, transmit, or exploit the Site’s content for commercial purposes without prior written authorization from Ylesan.

Access to the Site does not imply any grant of rights, whether express or implied, to use any trademarks, logos, or other distinctive signs.

Limitation of Liability

The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to:

fitness for a particular purpose
merchantability
absence of viruses or errors
non-infringement of third-party rights

To the fullest extent permitted by applicable law, Ylesan shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the Site, except in cases of willful misconduct or gross negligence.

Information Accuracy and Reliability

Ylesan endeavors to keep the information published on the Site accurate and up to date, but does not guarantee the absence of errors or omissions.

The information may be modified at any time without prior notice.

Pricing and Availability

Prices shown in the U.S. section of the Site are expressed in U.S. dollars and, unless otherwise stated, do not include taxes.

Prices are indicative and may vary depending on location (including mainland USA, Hawaii, and Alaska), availability, or market changes.

Ylesan reserves the right to change prices at any time prior to order confirmation.

Third-Party Website Links

The Site may contain links to third-party websites. Ylesan does not control such websites and is not responsible for their content, services, or policies.

Access to external websites is at the user’s sole risk.

User-Generated Content

Any reviews, comments, questions, or other content submitted to Ylesan (“Content”) grants Ylesan a worldwide, perpetual, irrevocable, royalty-free, and sublicensable license to use, reproduce, modify, publish, and distribute such Content for commercial and promotional purposes.

The user represents and warrants that:

the Content is truthful and reflects their actual experience
it does not infringe any third-party rights
it does not contain false or misleading information
it does not include offensive, defamatory, or unlawful language

Ylesan reserves the right to remove or choose not to publish Content at its sole discretion.

USO CONSENTITO

It is prohibited to use the Site for:

illegal activities
distributing malware or spam
infringing intellectual property rights
unauthorized data collection
publishing medical content or unverified claims

The Site does not provide medical or healthcare advice.

Dispute Resolution – Mandatory Arbitration

Any dispute arising from these Terms or the use of the Site shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with the Consumer Arbitration Rules in effect at the time the request is filed.

The arbitration:

shall be conducted by a single arbitrator
may take place remotely
shall proceed on an individual basis

WAIVER OF CLASS ACTIONS

Disputes may not be brought as class actions or representative proceedings.

By accepting these Terms, you waive the right to bring claims before a court of law and the right to a jury trial, except where expressly excluded by applicable law.

EXCEPTIONS

Excluded from arbitration are:

disputes falling within the jurisdiction of small claims court
any actions that applicable law requires to be brought before a court of general jurisdiction

APPLICABLE LAW

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.

For disputes not subject to arbitration, exclusive jurisdiction shall lie with the state or federal courts located in San Diego County, California.

Separability

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any applicable sales conditions, constitute the entire agreement between the user and Ylesan regarding the use of the Site.

Informazioni sulla privacy

1. Introduction

Your privacy is important to us.

This Privacy Policy explains how Ylesan (“Ylesan”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you:

visit www.ylesan.com (the “Site”)
make purchases on our e-commerce platform
subscribe to our newsletter
contact customer support
interact with our services, content, or communications

“Personal data” means any information that identifies or can be used to identify an individual.

By using the Site, you agree to the practices described in this Privacy Policy.

2. Data Controller

Ylesan is a private company operating under the laws of the United States, with its registered office at:

California
702 Broadway, Unit 305, San Diego, 92101

Email: info@ylesan.com

Ylesan acts as the data controller for personal data collected through the Site.

3. Personal Data We Collect

We may collect the following categories of personal data:

a) Identification data

First and last name
Shipping and billing address
Email address
Phone number

b) Purchase and transaction data

Order history
Products purchased or viewed
Returns and purchase preferences
Payment method (processed by secure providers)

c) Technical and browsing data

IP address
Device and browser type
Website usage data
Cookies and tracking technologies
Page and content interactions

d) Marketing and communication data

Newsletter subscription status
Email opens and clicks
Communication preferences

e) Customer support data

Messages sent to support
Requests and communication history

4. Purposes of Data Processing

We process personal data for the following purposes:

Order processing and management
Product shipping and delivery
Payment processing and fraud prevention
Customer service and support
Website and user experience improvement
Direct marketing (only with consent)
Statistical and business analysis
Legal and tax compliance
Dispute resolution and legal protection

5. Legal Basis for Processing (2026)

We process personal data based on:

Contract performance (orders and services)
Legal obligations
Legitimate business interests
Explicit consent (newsletter, marketing, non-essential cookies)

You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Newsletter and Marketing

If you subscribe to our newsletter, we may process:

email address
IP address and open data
interactions with marketing content

We use this data to:

send updates, promotions, and product launches
analyze communication performance
personalize offers

You can unsubscribe at any time using the link included in our emails.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

website functionality
traffic analytics
marketing and retargeting
improving user experience

You can manage or disable cookies through your browser settings or via the Site’s cookie banner.

8. Data Sharing

We do not sell your personal data.

We may share data with:

payment providers
shipping and logistics companies
hosting and software providers
email marketing services
legal and tax advisors
public authorities (when required by law)

All providers are bound by confidentiality and data protection obligations.

9. International Data Transfers

Your data may be transferred and processed outside your country, including in the United States.

We implement appropriate contractual and technical safeguards to ensure an adequate level of protection in accordance with applicable laws (e.g., Standard Contractual Clauses and advanced security measures).

10. Data Retention

We retain personal data only for as long as necessary:

Order data: up to 7 years (tax requirements)
Customer accounts: while the account remains active
Marketing data: until consent is withdrawn
Analytics data: up to 24 months
Customer support data: up to 5 years

We may retain certain data longer if required by law or for legal protection.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

unauthorized access
loss
disclosure
misuse

We use security systems, encryption, restricted access, and protection protocols updated to 2026 standards.

12. User Rights (Privacy Rights)

You have the right to:

access your personal data
correct inaccurate data
request deletion (“right to be forgotten”)
restrict processing
object to direct marketing
request data portability
withdraw consent at any time

To exercise your rights:

📩 info@ylesan.com

We may request identity verification before processing your request.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

know what data we collect
request access to your data
request deletion
opt out of sale or sharing of personal data
not be discriminated against for exercising your rights

Requests may be sent to: info@ylesan.com

14. Minors

The Site is not intended for children under 13.

We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

15. Complaints

If you believe that the processing of your data violates applicable privacy laws, you have the right to lodge a complaint with the competent data protection authority in your country.

16. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time

The updated version will always be published on the Site with the new revision date.

Continued use of the Site after changes constitutes acceptance of the updated Policy.