You can subscribe to our newsletter and also follow us on social media at @Ylesan.

This is our newsletter, where you can stay updated on our latest news, events, fashion shows, exhibitions, and product announcements. We are committed to keeping our email frequency low and will never share your email address with third parties.

You can sign up directly by entering your email address and clicking "Subscribe" in the footer at the bottom of any page on Ylesan.com.

Yes. Please check the Concierge page or contact info@ylesan.com if you have a formal request or need information about products and sizing.

All Ylesan accessories are handcrafted in Italy by highly skilled artisans.

We currently work with genuine vegetable-tanned leather across all Ylesan products. You can read our blog post to understand why we consider this the most sustainable choice for our brand.

The acronym "REACH" stands for Registration, Evaluation, Authorization, and Restriction of Chemicals. The EU REACH regulation is a comprehensive set of environmental rules designed to ensure the safety of chemicals used in manufacturing. Our leather fully complies with its extensive requirements.

Our stainless steel has been rigorously tested in laboratories and is capable of withstanding forces of up to 60 kg (around 130 lbs). It is also one of the most rust-resistant steel materials and offers exceptional durability.

Ylesan products have been carefully tested in laboratories to ensure strength and durability. However, we strongly advise connecting the leash exclusively to the D-ring attachments and never to the turnlock on the top of the harness. The turnlock is a closure mechanism and must not be used as a leash attachment point.

Ylesan Sahara accessories are designed for dogs with larger builds. We recommend measuring your pet's neck circumference and adding half an inch (1.27 cm) to ensure a comfortable fit. Please follow the same guideline for harnesses, focusing on your pet's chest measurement. Refer to our product size charts for details.

Each product is photographed with close attention to detail, and the colors shown are intended to accurately reflect the actual product. Slight variations may occur between screens due to different monitor settings and display calibrations.

We would be more than happy to arrange a custom fitting. Please contact us at info@ylesan.com to discuss your exact requirements. For other customization services, please refer to the Concierge page.

Please refer to the "The Leash" product page.

Please refer to the dedicated attachment guide on our website.

Yes — each Ylesan accessory can be worn on its own.

Please contact our customer service team by email at info@ylesan.com.

Our accessories are currently sold only through our official website. For updates on future availability in other channels, sign up for our newsletter.

Select the product you wish to purchase, click "Add to Cart," and choose the quantity. You can view or edit your cart at any time via the cart icon at the top right of any page. From there, proceed to checkout. After payment, a confirmation page will display your order number and you'll also receive a confirmation email.

You may purchase up to five items from each collection.

We can cancel an order while it is being prepared for shipment. Once processed, we are unable to change shipping details or add items. To update the delivery address, email info@ylesan.com to check whether it can still be adjusted.

Currently we cannot include gift wrapping with orders, but we are actively working to introduce this option soon.

Please reach out to our customer service team via email at info@ylesan.com.

Yes — we offer a selected customization service. Contact our VIP and couture advisor at info@ylesan.com, or refer to the Concierge page for bespoke designs.

Product authentication is not a service offered by Ylesan. However, all Ylesan products come with an authentication card and a unique product number.

We ensure the highest level of protection. Please review our Privacy Policy, Cookie Policy, and Terms and Conditions. For further information, email info@ylesan.com.

All items available for sale on Ylesan.com are in stock, unless otherwise stated.

All our products are handmade by skilled artisans following strict quality standards. We mainly use leather, a natural and limited material selected under Ylesan's rigorous criteria. As a result, producing a Ylesan leather pet accessory can take several weeks before it is ready for sale.

Click "Join the waitlist" below the sold-out product and enter your email address to receive a notification when it becomes available. You can also sign up for our newsletter or follow us @Ylesan.

A pre-order lets you reserve products not yet available in stock but purchasable in advance online. We will email you once your pre-ordered item is ready. A shipping confirmation will be sent when your order is dispatched, and your payment will be processed at that time. The launch date is shown beneath the pre-order button on the product page.

Your card will be charged when the item becomes available and is ready for shipment. Payment is processed using the same card used for the order — it is not possible to switch to a different payment method.

You can check the estimated shipping date on the product page or in your order confirmation email. Orders are processed automatically, so the actual shipping date may vary.

Purchases must be paid via PayPal® or credit card. At checkout, please enter your credit card number, expiry date, and card verification code.

Our website automatically displays prices in the currency you normally browse in.

Orders placed on ylesan.com are subject to applicable state, local, or national sales taxes. The order confirmation will display the sales tax included in the total order amount.

Your invoice will be attached to the order confirmation email you receive after placing an order on Ylesan.com.

We offer worldwide shipping.

Complimentary domestic shipping is available on orders over $400, while international shipping fees are calculated at checkout. We strive to ship your order as quickly as possible based on the delivery method selected. Orders are usually dispatched within 5 business days, depending on product availability.

Once your parcel has been delivered and accepted, responsibility for the Ylesan products transfers to you. You (or any third party you designate) should carefully check that the order is correct and in good condition at delivery. If there are issues, you may refuse the package or specific items. Please note the reason for refusal and any visible defects on the courier's delivery slip in as much detail as possible.

For security reasons, we are unable to process orders with a P.O. box address.

We will send you an email with a tracking number so you can follow your order's progress in real time.

Unfortunately, we are unable to allow any changes to the shipping address once an order has been placed.

Choose the delivery option that suits you best. Taxes and duties are handled by individual governments according to your country's regulations. Ylesan is not able to control or adjust customs fees, as these vary by country.

Our standard shipping method is ground delivery. Your order will be shipped via one of the major carriers, including UPS and FedEx. We use DHL for all international orders.

Items must be returned within 14 days of purchase to be eligible for an exchange of equal value or store credit (valid for one year from the date of purchase). Please ensure the item is returned in its original, unused condition and packaging, and include the original receipt. Returns are free of charge when using a prepaid return label provided via FedEx® or UPS. Submit your return request directly through our returns and exchanges portal.

The item being returned must be in perfect condition, with no signs of wear. We cannot accept returns if there are any scratches or if the original packaging is missing.

Items must be returned within 14 days of purchase to be eligible for an exchange of equal value or store credit (valid for one year). Submit your return request through our returns and exchanges portal. Please ensure the item is returned in its original, unused condition and packaging with the original receipt. Returns are free of charge when using a prepaid return label provided via FedEx® or UPS.

You may exchange it for one or more items of equal value or receive store credit (valid for one year). The item must be returned in its original, unused condition and packaging. We cannot accept returns if there are scratches or if the original packaging is missing. Contact our customer service at info@ylesan.com for details.

Altered goods, sale items, and discounted items are non-returnable.

We will send a confirmation email when we receive them.

Once we have received the returned items, you should receive your store credit within 7–14 business days.

It is valid for one year from the date of purchase.

All Ylesan products come with care instructions to maintain the quality of your product. Avoid using alcohol-based cleaners on leather surfaces.

To take care of your accessories and ensure maximum longevity, we recommend storing your item in the dust bag provided with each purchase.

Our leather and stainless steel are selected for their durability and ability to endure considerable force. However, as refined pieces of canine fashion, they are not indestructible.

Please contact info@ylesan.com.

As a young startup, Ylesan makes a strong effort to stay attentive to its corporate social responsibility. The vegetable-tanned leather used by Ylesan does not originate from farms but from tanneries that are regularly and strictly inspected. We also promise never to use fur or exotic animal skins such as crocodile, lizard, snake, or stingray in any of our collections. Synthetic leather alternatives have come a long way, but more research is still required on the long-term environmental effects of plastic-based faux leather and faux fur.